All of the advantages of ownership, with none of the hassles

RIDEPANDA EMPLOYER SPONSORED E-BIKES, PEDAL BIKES AND SCOOTERS
— Exclusively for Employees of Samsung Research

A WIDE SELECTION OF EBIKES AND SCOOTERS

MONTH TO MONTH, CANCEL ANYTIME

THEFT INSURANCE AND MAINTENANCE INCLUDED

SWAP TO A DIFFERENT VEHICLE ANYTIME

HELMET AND LOCK INCLUDED

A WIDE SELECTION OF EBIKES AND SCOOTERS

MONTH TO MONTH, CANCEL ANYTIME

THEFT INSURANCE AND MAINTENANCE INCLUDED

SWAP TO A DIFFERENT VEHICLE ANYTIME

HELMET AND LOCK INCLUDED

How does it work?

Get started

01

Choose the perfect vehicle

Our fleet offers a wide variety of different brands and models. Click get started to see what's available in your location

02

Start a Month to Month Subscription

End your subscription at anytime. Or, swap to a different vehicle and try something new!

03

Pickup or delivery

You can schedule a local delivery or pick up at our Panda Hub. In select cities, we offer direct ship to the office, ready to ride!

services for your peace of mind

included with every vehicle

Free Theft Insurance

Our vehicles come covered by a robust theft insurance provided by Ridepanda. (See FAQ for details)

No Cost Maintenance

Our plans include regular free preventative maintenance (tune-ups) and labor for any repair.

Accessories

Riders get a free helmet and a lock to get you riding safely. (Direct-ship orders can request helmets via our customer support)

Frequently Asked Questions

Do I need a special license or permit?
+

Nope! No license needed to ride Ridepanda e-bikes, e-scooters, and pedal bikes in the US.

How long is the subscription commitment?
+

The subscription is month-to-month. There is a 1 month restock fee if you’d like to end your subscription. After 12 months, the restock fee is waived. If you leave your employer, move to another office, or are injured you do not have to pay the restocking fee when ending your subscription.

Wait, I have to keep the box the scooter came in?
+

Yes! If you should ever need warranty or repair work in the future, that box is what you will  use to quickly ship your scooter to Ridepanda to get it repaired. Ending your subscription? You’ll need the box for that too.

What happens if I accidentally damage my vehicle?
+

If you damage your vehicle accidentally, contact Ridepanda as soon as possible with the following information:

• Where and when the accident happened.
• How the accident happened.
• Documentation of damage to the vehicle, such as pictures and video.

A Ridepanda team member will further assist you in making your accident claim. You have a $100 deductible on accidental damage as part of your Ridepanda subscription. You are liable for damage caused by misuse or negligence of your vehicle. Please see the program Terms and Conditions.

What happens if my vehicle gets stolen?
+

If your vehicle is stolen, contact Ridepanda at support@ridepanda.com within 48 hours of theft. Be sure to include the following information:

• A police report or police report ID number.
• An image of the broken lock or site of the theft.
• And a description of how the vehicle was locked and where before it was stolen.

A Ridepanda team member will assist you in documenting the theft to give you the best chance of recovering your vehicle. Theft insurance with a $500 deductible is included in your subscription. Be aware that failure to follow the steps above could disqualify you from your theft insurance. See your Terms and Conditions.

What’s included with the Ridepanda monthly subscription?
+

Your scooter, on-demand repair and regular maintenance through PandaCare, and theft and accident insurance are all included in your subscription. You will pay a deductible of $500 in case of theft and $100 deductible on damage to your vehicle in case of an accident. Please be sure to securely store your scooter to prevent theft.


PandaCare includes:
free regular maintenance, adjustments, and repairs due to normal wear and tear 4x per year. If you require service, please email support@ridepanda.com. Pandacare will only cover the cost of labor for maintenance and repair work, not for replacement components beyond reasonable wear and tear.

Where can I find the terms & conditions?
+

You will need to view and agree to terms & conditions before you check out (here’s the link for our T&C). You can also email support@ridepanda.com for a copy of the terms & conditions.