Use Ridefinder to Find the Perfect E-Ride!
Shop
Our Company
About UsSelection CriteriaBlogCareersFleet Solutions
0
Account
0
Returns
Vehicle
Return Policy
QuietKat Apex 750 Watt E-Bike
Ariel Rider X-Class
Ariel X Class 52VMust be returned within 14 days of receiving in sealed, unopened box. Customer pays return shipping fee. Subject to up to a 25% restocking fee.
Aventon Pace 500 Step-Through
Aventon Sinch
Blix Aveny
Batch The E-BikeTo qualify for a return: Returns will be accepted within 30 days of purchase. The item(s) must be in new, unused condition with original packaging. Proof of purchase required. A refund will be applied to the original card used in the transaction.
Bike Friday Ever-E-Day Super CargoTo take advantage of this guarantee, you must notify our service department (800.777.0258 / service@bikefriday.com) within 30 calendar days of your receipt of your bike of your intent to return the bike, and we must receive it in our possession within 35 calendar days of you taking delivery of the bike. We also accept returns on parts within 30 days as long as the part is unused and undamaged. Processing your refund usually takes 2-6 weeks from the time that we receive back your returned item(s).
Blix Packa GenieBlix has a 30-day return period from time of shipment for any orders. To see the full Returns and Exchanges term
Blix Vika+ FlexBlix has a 30-day return period from time of shipment for any orders
Carbo Model C
Zetazs Castle 3 Wheel Electric Scooter
Charge City Low Step
Charge City
Cycleboard Elite Pro
Cycleboard Golf
Cycleboard Rover
Delfast Top 3.0The refund period expires 14 days after the day you received your item.
Detroit Bikes E-SparrowNo questions asked 30-day return policy
Dirwin Seeker
Dualtron Mini Electric ScooterReturn Policy not listed
Espin 21 Flow
Espin 21 Sport
Espin Aero
Espin NeroWithin 14 days of the delivery date Customer pays $175 shipping fee (withheld from refund) After 14 day, subject to up to a 20% restocking fee (withheld from refund).No returns are accepted after 30 days except in extreme cases of malfunction
Espin Nesta
Ettrone Ali
Ettrone UnaOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. In order to receive your refund please follow the steps below: Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for the refund.
Fuell Flluid E-Bike
Gotrax XR Ultra Folding30 day returns with shipping fee, subject to 30% restock fee
Inokim Light 2
INOKIM OXThere are no returns for open or used items if they can be fixed by changing a part. It is the buyer's responsibility to return the goods to us, so please ensure you repackage the products efficiently and take out courier insurance if returning by courier, any damage during transport back to us will be the customer responsibility. There are no returns on charger and batteries unless defective on arrival when buying a new scooter.
QuietKat Jeep Electric Mountain Bike (750 Watt)
Kickbike eCruise Electric
Kimi 3 Wheeled Scooter
Lectric XP 2.014 day returns with shipping fee
Levy Original
Levy Plus2 weeks for a refund
Magnum Cosmopolitan Gen II
Magnum Pathfinder 350W
Magnum Pathfinder 500WWithin 14 days of the delivery date Under 10 miles on the odometer Must be in like-new condition and free from dirt, dust, or fragrances Must be in the same packaging (all cardboard and foam) and condition that you received it Must include all items that were included inside the box (charger, keys, hardware, etc.) May be subject to a restocking fee of up to 20% The restocking fee applies if return requirements are not met The restocking fee applies if the bike is not in like-new condition
Mankeel MK012
Mate X
Monday Anza
Monday Motorbikes Presidio
N+ Mercedes-Benz EQ Formula E Team City Racer eBike
N+ Mercedes-Benz EQ Formula E Team Silver Arrows eBike
Neza F1 Series
Neza HTR
Neza Micro
Niu M-Series
OHM Discover30 days
Onyx RCR - 72V
QuietKat Ranger 5.0 E-Bike
Zetazs Ranger Pro Electric Scooter
Ride1UP 500 Series
Ride1UP Core-5
Ride1UP Roadster v2There is a 30-day return policy. Returns must be disassembled, re-packaged and shipped within 30 days of delivery to receive a full refund.
Ride1UP 700 SeriesWe stand by our products with a 30-day return policy if you are not completely satisfied. Just send it back to us, and you will receive 100% refund.
Ride1UP LMT’d Series30 Days; If you're not thrilled, send it back for a full refund
Ridel Ora
QuietKat RidgeRunner Off Road Only Electric Mountain Bike
QuietKat Ripper E-Bike
Segway Dirt E-Bike X16030 day returns with shipping fee, subject to 10% restock fee
Segway X260 Electric Dirt Bike30 day returns with shipping fee, subject to 10% restock fee
Segway Ninebot Kickscooter Air T15
Segway Ninebot KickScooter E45
Segway Ninebot MAX30 day returns with shipping fee, subject to 15% restock fee
Segway Ninebot ES2 with SEAT30 day returns with shipping fee, subject to 15% restock fee
Segway Ninebot ES230 day returns with shipping fee, subject to 15% restock fee
Segway Ninebot MAX G30LP30 day returns with shipping fee, subject to 15% restock fee
Sondors XWe accept returns within 90 days of original ship date as long as the item is in the original sealed product box, unopened, and undamaged. Shipping costs are non-refundable for change of mind returns. No returns will be accepted for items shipped to Europe via the iParcel service.
Super73 S1We stand by the quality of our products and do not accept returns on used or opened items
Super73 Z115% restock fee on unopened items, no returns on used
Bunch The Coupe Family Trike
Bunch K9 Dog Friendly 3 Wheel Trike
Bunch Original Electric Cargo Bike
Bunch Preschool Electric Trike
Torrot Muvi
UBCO 2x2 ADV
Uscooter GTWe stand by the quality of our products and do not accept returns on used or opened items. Cancelled scooter orders, items that are refused at delivery, and unopened scooter shipments are subject to a 15% re-stocking fee which will be deducted from the total refunded amount at the point of return.
QuietKat Villager Urban E-Bike
Voro EMOVE CruiserWithin 10 days of purchase - unopened merchandise
QuietKat Voyager E-Bike
QuietKat Warrior 750 Watt E-Bike
Mercane WideWheel Pro15 day returns with shipping fee
Wing Bikes Freedom 2Only 5 day returns, with $98 fee
ZuGo Rhino Step-ThruMust return within 14 days of receiving bike The bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it Original box must be sealed, professionally packed and strapped before reshipping
n+ Mercedes-Benz EQ Formula E Team
SHOP
Ridefinder QuizShop AllE-BikesE-ScootersE-MopedsServicesAccessoriesFinancing
SUPPORT
FAQsContact UsDelivery TimesReturns
Call Us Mon-Fri 9-5pm PT:
+1 (800) 549-0341
Text Us At:
+1 (650) 523-9577
Free Consultation:
All are welcome:
Amazon
American Express
Apple Pay
Diners Club
Discover
Google Pay
JCB
Mastercard
PayPal
Shop Pay
Venmo
Visa
© 2021 Ridepanda
Made with ❤️ in San Francisco, California, USA, Earth