Vehicle | Return Policy |
---|---|
Apollo Air Pro | |
Apollo City | Store Pickup Only | |
Electric Bike Company Model C | |
Electric Bike Company Model E | |
Electric Bike Company Model X | |
Electric Bike Company Model Y | |
Espin 21 Flow | Store Pickup Only | |
Espin 21 Sport | |
Espin Aero | |
Espin Nero | Within 14 days of the delivery date Customer pays $175 shipping fee (withheld from refund) After 14 day, subject to up to a 20% restocking fee (withheld from refund).No returns are accepted after 30 days except in extreme cases of malfunction |
Espin Nesta | Store Pickup Only | |
Levy Original | |
Levy Plus | 2 weeks for a refund |
Magnum Pathfinder 350W | |
Magnum Payload | Store Pickup Only | Within 14 days of the delivery date and may be subject to a restocking fee of up to 20% |
Monday Anza | |
Monday Motorbikes Presidio | Store Pickup Only | |
Refurbished Espin Nero | Store Pickup Only | |
Refurbished Levy Plus | Store Pickup Only | |
Refurbished Segway Ninebot MAX | Store Pickup Only | |
Ride1UP 500 Series | |
Ride1UP Core-5 | |
Ride1UP Roadster v2 | Store Pickup Only | There is a 30-day return policy. Returns must be disassembled, re-packaged and shipped within 30 days of delivery to receive a full refund. |
Ride1UP 700 Series | We stand by our products with a 30-day return policy if you are not completely satisfied. Just send it back to us, and you will receive 100% refund. |
Ride1UP LMT’d Series | 30 Days; If you're not thrilled, send it back for a full refund |
Segway F30 | Store Pickup Only | |
Segway Ninebot Kickscooter Air T15 | |
Segway Ninebot KickScooter E45 | |
Segway Ninebot MAX | 30 day returns with shipping fee, subject to 15% restock fee |
Segway Ninebot MAX G30LP | 30 day returns with shipping fee, subject to 15% restock fee |
Levy Plus (Used - Pickup in NYC Only) | none |